Delivery Terms

The delivery time is 1-5 business days from the order date until you receive your delivery. We aim to dispatch your products no later than the day after the order is placed. Please note that there might be delays of 1-2 days during high demand periods with the shipping company.

If you haven't received your order within the expected delivery time, please ensure that you provided correct information during the order. If you have done so and still haven't received your order, please contact our customer service within 30 business days after the order date and we'll assist you.

If your order is below 499 SEK, a shipping cost of 49 SEK will be added. However, if you shop for 499 SEK or more, we offer free shipping.What is the cost of shipping?

We will process your order and do everything possible to pack and send it as quickly as possible. As soon as the shipping company picks up your package, we will activate your shipment information and send a confirmation email with a tracking link. If you haven't received the tracking link, please contact us through our contact form and we'll assist you.

After your order is dispatched from our warehouse, you will receive a shipping confirmation containing your tracking link. Please note that it may take up to 48 hours after receiving the shipping confirmation for the tracking link to become active.

If items are returned to us because the package was not collected, we will charge a fee of 150 SEK. The fee covers the cost of double shipping, as well as picking and unpacking of the goods.

Certainly, we have a 14-day return policy for goods. To exercise your right of withdrawal, please contact us via contact form/email within 14 days from receiving the goods and inform us that you wish to return them. Refund will be made within 14 days from the day we receive and approve the returned goods. For complaints, please contact us via contact form/email and we'll help you resolve the issue.

The package must be packaged exactly the same way it was when you received it from us to avoid damage during the return transport. Use protective paper to ensure the products are not damaged. Once you've wrapped the products in paper, use tape. Please use the contact form to get in touch with us and register your return. You will receive an email with instructions and address details as soon as the return is registered.

If you want to exchange your products for something else, it will be handled as a regular return. The returned goods must be in unused and original condition, and returned in the complete original packaging. As soon as we receive the products, we will refund you. After that, you can place a new order in our online shop.

We charge a fee of 49 SEK for returns, which will be deducted from your refund and not charged by the post office. The return process can take up to 14 days from the day you send the products back to us. Once we have received and processed the return, we will register the refund and send a confirmation via email to you. Keep the receipt from your return as proof until you've received the return confirmation email.